Last updated: October 29, 2025
Introduction
MoonMail ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email marketing platform.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Payment information (processed securely through third-party providers)
- Contact lists and email content you upload
- Usage data and analytics
- Communications with our support team
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraud
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data
GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR including data portability and the right to lodge a complaint with a supervisory authority.
CCPA Compliance
For California residents, we comply with the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect and how it's used.
Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected]